ODEON Silverlink

If I could award negative stars, I’d be hovering somewhere around –10 without hesitation. What unfolded at the 6:30 showing of Michael Jackson this evening was less a cinema visit and more an endurance test in slow-moving disorder. We arrived at 6:05—naively assuming that 25 minutes would be ample time. Straight to the food queue we went, only to find ourselves in a line of such length and inertia it felt like we were queuing for an actual Michael Jackson reunion tour. Twenty minutes later, we finally secured our food and drinks at the impressively precise time of 6:29—just enough time, in theory, to take our seats. Except, of course, not. The screen was still being “cleaned,” a process that apparently concludes only once the film has practically begun. We were eventually allowed in at 6:37, granted a generous 30 seconds of lighting to locate our “freshly cleaned” seats—perfect for enjoying now-lukewarm nachos topped with cheese that had achieved the structural integrity of masonry. Truly diabolical. As a final flourish, the Sprite was flat. I ventured back out 15 minutes into the film to have it replaced, only to find staff deep in conversation behind the counter, seemingly unbothered by the apocalyptic state of the surrounding area. When I mentioned the issue, I was advised—helpfully—that I should try the middle pump, as that one “works much better.” A valuable insider tip, if not exactly the service one hopes for. Needless to say, I won’t be returning. A disappointing experience, particularly for an industry that can ill afford to repel the few patrons it still manages to attract.

· via Google

Overall it was fine, I was just boiling hot in the cinema but other then that, plenty of parking, nice big cinema room, heat made me super tired though

· via Google

Looks nice and modern, staff nice and helpful, although normal screen room not big, seats are quite comfortable and screen size seems appropriate. Toilets clean and tidy, no funny smell. Have both normal and recycled bins. We took plastic bottles to take to recycle bin when movie was finished , but staff was ready and waiting by the door to take them 😯👍

· via Google

Paid extra for extra legroom seats - they were exactly the same as the other seats. Bar a head rest. Seats weren't too comfortable, either. Went to check with a member of staff if I was given the right seats and two staff members were just chatting; didn't even acknowledge me. There was also popcorn all over besides the toilets which hadn't been cleaned up and the general area around our seats wasn't the best.

· via Google