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Hotel

Citysteps Hotels Newcastle West

159 Elswick Road, Newcastle upon Tyne · Hotel

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Photo: OYO Newcastle West

A 26-room budget hotel in Elswick, Newcastle, with clean en-suite rooms and helpful staff, close to St James' Park and Leazes Park.

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Photos via Google

About Citysteps Hotels Newcastle West

Rooms at Citysteps Hotels Newcastle West are compact but well kept, each with its own en-suite bathroom, free WiFi and the option of room service if you'd rather not head out. They're straightforward and comfortable rather than spacious, and it's worth knowing there's no lift, so those with heavy luggage or mobility concerns should bear the stairs in mind. Luggage storage is available for those arriving early or leaving late.

Downstairs and around the hotel there's a garden to sit in, a games room, and concierge services on hand for local advice. There's no restaurant on site, but pubs, bars and places to eat are all within easy reach nearby, and entertainment options are close by too. Staff are consistently helpful, and the hotel has built a reputation for offering decent value without frills.

The Elswick location puts St James' Park and Leazes Park within easy striking distance, with bus links making it simple to reach the wider city. There's no parking available on site, so guests without a car, or planning to use public transport, will find this location particularly convenient.

What guests say

Mario Moya

My partner and I stayed here for three nights and had a great experience. The room was very clean and smelled fresh, the prices were excellent, and the staff were always friendly and helpful. We would definitely recommend this hotel to anyone looking for a comfortable, affordable place to stay. We would happily stay here again.

a month ago · via Google

Alena

Good hotel to sleep a night. Affordable prices. We had a big clean room. You can borrow a hairdryer from the reception. The reception provides toiletries, free coffee/tea and Wi-fi. There you can also buy some snacks. The hotel doesn’t have a lift.

5 months ago · via Google

Hank Hughes-Lundy

Very poor rooms, receptionist was supremely unhelpful when trying to check multiple rooms in. You should not be expecting two grown adults to be sharing a double bed when they are there on business. I hope they do better in the future and improve the hotel.

4 months ago · via Google

Olena Seniv

Quite a nice place to stay overnight. Beds are incredible - comfortable mattresses and fresh bed linen, 4 pillows on each double bed. Shower was quite disappointing - freezing cold water was changing with boiling hot about every 30-40 seconds. When we mentioned it to the staff in the morning, they promised to fix the issue. Hot water with complimentary tea and coffee is available on reception 24/7. Staff was nice and helpful. The place is located about 25-30 minutes quick walk from the city center. Great view on the night city. In general it was quite a pleasant stay.

12 months ago · via Google

See all reviews on Google →

People say this hotel offers clean, comfortable rooms with affordable prices, and features friendly, helpful staff.

Other reviews mention the rooms can be small and there can be no elevator.

Summary via Google

At a glance

Address
West, Citysteps Hotel, 157 Elswick Road, Newcastle upon Tyne, NE4 6SQ Get directions
Property type
Hotel
Location
159 Elswick Road, Newcastle upon Tyne
Good for children
No
Destination
Newcastle upon Tyne