Hyde Park International

I had a wonderful stay at Hyde Park International Hotel. The location is excellent—close to Hyde Park and public transportation. The room was clean, comfortable, and well-maintained. The staff were friendly, professional, and always happy to help with any questions. Check-in and check-out were quick and easy. İt was a great experience, and I would definitely stay here again. Highly recommended!

a month ago · via Google

We really loved the staff. Everyone was polite, kind, and always very helpful throughout our stay. We also really appreciated the flexible room cleaning service. It was not fixed to a specific time or day; all we had to do was place the sign outside our door and give them some time, which was very convenient. The location is exceptional. Both Bayswater and Queensway underground stations are very close, making it very easy to explore the whole city. One small personal favorite was the lamps on our nightstands. The first light level was exactly what you need if you want to keep it on at night and slowly fall asleep. A small detail, but one we really appreciated. The only thing we would have loved as an addition is a mini fridge in the room, which would have made the stay even more comfortable.

2 months ago · via Google

Stayed here for two nights. Very nice hotel, beds are comfortable and rooms are clean. There was a kettle and tea/coffee, an ironing board, mini fridge, shower was good. We had breakfast both mornings and it had a very nice selection of food. The staff were all very friendly. It is in a great location right next to Hyde Park and two underground stations. Restaurants and shops close by too. Only dropped the star because the rooms are rather small so maybe not ideal for longer stays but honestly suited us fine and would stay again.

7 months ago · via Google

Absolute worst experience I’ve had at a hotel in a long time. I never leave reviews however I’d love to prevent this happening to anyone else. We arrived to the hotel, showed them our confirmation from booking.com and were told there was ‘no booking’. Despite being obviously distressed, the reception staff did not care an ounce and told us to contact booking.com. After having to ask for the manager, who hid behind reception for about 15 minutes before finally coming out to face us, offered us to stay down the road in their ‘suites’ instead. The suites were in horrific condition; with broken appliances and dirty, cracked floorboards, and ants all over the room. The manager in the hotel rolled her eyes at us and made faces to her co worker when we were thanking her for ‘saving us’ with the awful alternative room for £300 for one night. Very unprofessional and rude staff. To top it off, I was sent an email with a broken ‘review’ button as they obviously knew I’d want to leave a negative review. I would not wish this hotel or their unkind and untrained staff on anyone nor the dire conditions of the rooms. A last note, a very expensive necklace was left in the room and the staff have ‘no record’ of it being found. Of course.

2 months ago · via Google