Delta Hotels Northampton by Marriott

Wedding events review- From start to finish, the service and care we received from the Delta hotels Northampton team was absolutely outstanding. They truly went above and beyond to make our wedding day feel so special, and we are beyond grateful for everything they did behind the scenes to make the whole experience smooth, stress-free, and unforgettable. The planning and organisation were incredible, every detail was handled with such professionalism and care that we were able to fully enjoy the lead-up to the wedding without worrying about a thing. On the day itself, everything ran seamlessly. The food was absolutely amazing and our guests are still talking about it! Every course was beautifully presented and tasted incredible. A special thank you to Kira, our Events Manager, who was genuinely exceptional throughout the entire process. Her communication was impeccable, she made sure every request was met, and she always made us feel supported and reassured. She played such a huge part in bringing our vision to life. Louise and Temes were also absolutely incredible on the wedding day itself. They worked so hard behind the scenes coordinating everything, making sure the day flowed perfectly and that everyone was where they needed to be at the right time. From checking in on us throughout the day to ensuring our guests and wedding party were comfortable and happy, they handled everything with such calmness, professionalism, and care. Their support truly allowed us to relax and fully enjoy every moment of our day knowing everything was in safe hands. We honestly could not have asked for a better venue or team for our wedding day. Thank you all so much for making it such a beautiful, memorable, and special experience for us!

3 months ago · via Google

I rarely leave negative reviews because I understand that issues can sometimes be isolated incidents. However, my experience here was disappointing enough that I felt compelled to comment. The most serious issue was the water. On my first night, the water from the sink, shower, and bath was brown and unusable. I let it run for over 30 minutes, but it never became clear. I had already used the water earlier for tea and coffee before realising there was a problem. After a long day of travelling and exploring, it was extremely frustrating to discover I couldn’t properly shower. When I contacted reception, I was told the issue was due to “too much dye used by maintenance,” but there was no apology, warning, or acknowledgement of the inconvenience. The water was still discoloured the following morning, meaning I had to leave for an early train without being able to wash properly. Thankfully, it was resolved by the next evening. The hotel itself also felt inconsistent for a Marriott 4-star property — partly renovated, but still quite run down in places. The room wallpaper was nice, but the bathroom was dated, the smart TV didn’t work, and several essentials were either empty or not replenished properly, including towels, toilet paper, coffee, tissues, conditioner, and hand soap. The restaurant and housekeeping staff were pleasant, but the lack of concern from reception throughout my stay was disappointing. Even at checkout, there was no attempt to ask how the stay had been despite the issues I experienced. Unfortunately, this stay significantly damaged my trust in the Marriott brand.

3 months ago · via Google

Kiran Raj working the night shift is the epitome of customer service and humanity! These are the people that should teach other people what customer service is and what it means. This man was pleasant, professional, understanding and very patient. He literally handled a corporate account booking at a very inconvenient and late hour, something that someone without heart would have simply said no to. I want to commend Kiran for his outstanding and friendly service. Kiran is a Testament to Delta Hotels Northampton! A perfect example of a human being!

4 weeks ago · via Google

I have been visiting this hotel every Thursday for the past year. Initially, I came simply because I was hungry, but over the past three weeks my visits have been motivated by something more—the exceptional food prepared by Chef Jegan. His dishes are truly outstanding, full of depth, flavour, and creativity, making every meal a memorable experience. The quality and taste are at a level that is difficult to fully capture in words. The service is always impeccable as well. Adriana and Robert consistently provide attentive and professional service, contributing greatly to the welcoming atmosphere. My sincere thanks to Chef Jegan for his dedication and passion, and congratulations on the remarkable work he is doing. It is truly appreciated.

5 months ago · via Google