Waltham Forest FGC

Easy to find, plenty of parking, staff are friendly and it was very clean. The center has a buggy park, baby changing facilities and locker room where you put in a £1 coin and get it back. Upon entering the play room you can purchase sock with the grippy bottoms. In the room there are plenty of benches with table for the parents/guardians to sit and keep watch. The play room was a little chilly with a small certain blocked where the competitive climbing and games would be. There was a blue square foam section, trampolining section and a climbing soft play section for the younger children. First, the blue foam squares are squishy and can hold an adults weight, it will save you when you fall so you know the children are safe when the walk across the beam, use the monkey bar, across the net etc. The trampoline section is open and you can run across it. The children have enough space to run up and down without bumping into each other the trampolines are also in the sides so there is less chance to for accidents, I was jumping and making full use of the space. Spray bottles and clothes are out for you to use if you want to clean up or sanitize before you start. The climbing frame was a few slides and is at the end of the room. There are some slides which may be too fast for the smaller children but with an adult should be fine, the socks will help you. Overall it’s not bad, it costed £11 (for 1 adult and 1 child) and then extra £11 for an extra adult. I think it was around £3 something for a par of socks. If you within the area it’s a fun, safe stop for the kids that will make them tired.

· via Google

Softplay, ninja area and trampolines good for under 10s. Ninja area the highlight for my kids. However, softplay was very very dusty, looked like it had not been cleaned for years. Also, very strict on timed entry in, not letting you go in even a couple minutes early.

· via Google

Was nervous about going alone. My nerves were over by the time I spoke to the staff as I had to soldier up because of the attitude. Staff gave me a bag with a bathrobe and towel. Did not mention a wristband & I didn't notice until the 2 girls I helped find the jacuzzi told me it should have been with the bag. I went downstairs immediately to notify them & was met with 'go look for it'. I did & obviously did not find it. I lost out on 40 minutes of the spa experience. One staff came to tell me it was definitely given & had so much attitude. The staff who served me began shouting to her colleagues about it. The other girls just wouldn't listen to me. The manager came out to give my car keys, and told me to show her my booking. I told her Id still want to go ahead and she surprisingly asked me again and again as if I should not. I went ahead anyway as it took a lot of courage to get there. The reception area was a mess and people were complaining they were not given the right equipment eg badmintons/shuttle cocks and were late for their booking. As a leisure centre centred on health, you have to be considerate of your customers. You don't know what challenges we go there for to wind down. I felt as if I really had to stand my ground and remain patient as all the girls at reception stared at me, asked me to find something I was not given, and accused me of losing it. Please provide some training.

· via Google

The swimming pool changing room is in a constant state of absolute filth. The cabin’s panel walls are covered in a layer of dust and smears of dirt. The floors are constantly covered in hair and dirt. The shower cabins are pretty dirty too. I always find rubbish around that stays untouched for days and have recently found a used tampon in one of the cabins (looked like it was there for days). Overall, the swimming pool experience is quite poor too. If you swim for fitness, stay away from this place.

· via Google