Budock Vean Hotel

Had a lovely stay at this fine hotel. Room gets 4* because of accessibility from reception. The room is spacious, beautifully decorated and looked after. Great view too, to the Helford through the grounds. Please bear in mind this is a beautiful old building which presents some accessibility issues. All the rooms are up a short staircase and via a lift. The room we had is wheelchair user friendly with wide doors, and a walk in shower, grab rails by the loo and in the shower as well as emergency cords. The restaurant is down a short staircase too. The food is fantastic, we had a lovely dinner and equally good breakfast. The restaurant staff are friendly, attentive and helpful. We did enjoy our stay very much, thanks to all the staff.

3 months ago · via Google

A special mention and gratitude to the most lovely lady on reception, Wendell ( Wendal ? ) who gave us the best advice and assistance to our little dog who was suffering a sea salt rash. Also a special thank you to the front of house lady ( with a modern tone of red dyed hair ) who suggested we spoke to Wendell ( Wendal ). In fact all members of staff we interacted with seemed happy and provided a very top class service in a beautiful location with clean rooms and quality furnishings.

a month ago · via Google

We love Budock Vean - but it is currently switching ownership and undergoing work. The restaurant food was not of the high standard we enjoyed 2 years ago. Breakfast all good. The grounds are fabulous though and the hotel has a relaxed feel. Will definitely revisit once the work is finished.

2 months ago · via Google

Rooms were comfortable and clean. The mattresses were old and soft. The drive in is narrow and difficult. At check in, reception booked me for breakfast at 8am the next morning. However at breakfast I was told that because I had booked for 815, I had to wait for the other 8am guests to order first. That was disappointing and frustrating because it wasn’t my fault. I brought my kids to the indoor pool after dinner, only to be told by another guest that children aren’t allowed after 7pm. I checked with another staff and he had to check with reception himself (obviously the sign for this is too small). Reception should have told me this at check in because we had all changed and got into the pool already. I then recalled reception didn’t book me in for breakfast for the next morning. By the time I called, the 8am slot was full (yes breakfast hours are 8-10am). I asked if I could come earlier. She said yes at 730 but there’s no cooked food until 8. I asked for the next available slot which was 815, thinking I could turn up at 745 and start first, before the cooked food at 8. The next morning, I was made to feel like a difficult customer. After chiding me for turning up early, the head waitress proceeded to ignore me and refused to take my order until 815. This despite the fact that all the 8am customers had already ordered and that I had only wanted smoked salmon and eggs. Overall it was a horrible experience for me and my family.

2 months ago · via Google