55 by Le Mirage

We thoroughly enjoyed our stay. We stayed here for the first and last leg of our vacation. The staff were all very friendly and welcoming. Our room was nice, clean, and very spacious. The hotel location is wonderful. We loved that it was in a quiet neighborhood with easy access to the subway, train, and many Kensington sightseeing highlights. Lots of great coffee shops near by as well as restaurants.

2 months ago · via Google

Book it!! You will love this sweet boutique hotel. Kind, attentive service. The entire hotel and room was very clean, well cared for, and very aesthetic, with great attention to all the little convenient pleasing details. Very comfy bed and had a great use of room space. We were in a lower ground floor room, which was a new experience for us, but we loved it! It’s in a quiet, great location (14 min easy walk from Paddington). The continental breakfast was excellent! We will stay here every visit, on our way through London☺️

2 months ago · via Google

Great location, room is okay, staff is friendly (ish) but that’s about it for the compliments. 1. We initially got assigned to a basement room which we did not mind, however, it was right next to a staff area and we just constantly hear staff chatting away outside our window… We reported it to front desk and they moved us to a different room that they claimed that it is not next to any staff working area, which was a LIE! We got woken up by the sounds of smashing glass one morning, then when we walked past our room later that day, it was full of rubbish outside… 2. Poor room service. They did warn us that they do not do daily room cleaning which was unusual already, however we did not expect that they don’t even make the bed, something that is so basic and takes 5 minutes to do… failed to do so for a place that costs £200 a night. (Only thing they did was replacing the towel) 3. Their shower gel bottle was running low and was…watery. Even if that’s just the nature of their shower gel, still hard to not assume that they added water into it instead of proper refill/replace. 4. The bathroom sink doesn’t drain properly, the “please tidy room” sign was broken and they were not bothered to change it… this is just pure laziness and lack of management. 5. Slow internet, shower is barely lukewarm, limescale all over the taps… again, you have a room that’s decorated nicely and then these basic things were just done so poorly. Very disappointed and will not recommend (I posted the same review at tripadvisor)

a month ago · via Google

The Good: Location: Absolutely spot on! Very easy links to the airport and central London. The high street (Queensway) with supermarkets and restaurants is just around the corner. Style: The hotel and rooms look very modern, fresh, and visually appealing. Service: The staff were very helpful and tried their best to assist when we reported issues. The Not-So-Good: The Sofa Bed: In our opinion, the sofa bed was unusable for an adult. As an 85kg man, I could feel every metal bar and it creaked loudly. Despite the staff's kind efforts with an extra topper and WD-40, it didn't help. In the end, I actually chose to sleep on the floor using the mattress and topper there, which was significantly more comfortable than the metal frame of the bed. Cleanliness: This was very disappointing. To our knowledge, the carpet wasn't vacuumed once during our 4-day stay. There were noticeable clumps of dust in the corners of the stairs, and the dust on the bathroom shelf was thick enough to write my name in. For a hotel of this standard, the cleaning should be much more thorough. Verdict: A stylish hotel in a brilliant location, but it needs to significantly improve its cleaning standards and the quality of the extra beds.

5 months ago · via Google