Mulligans Stevenage

Went with a bunch of friends and it was a great day, the environment was welcoming and very understanding of ASD and other disabilities. Everyone was welcomed regardless of differences and a mate with severe dwarfism and learning disability was also welcomed.

· via Google

My partner and I arrived at around 9:27pm for what was supposed to be a nice evening out. We don’t live in Stevenage, so we had travelled there specifically to spend the evening together and were looking forward to playing mini golf and making the most of our night. We paid around £30 for two people, and only after the payment had been processed were we told that the bar was already closed and that the venue itself would be closing at 10pm. If we had been told this before paying, there is absolutely no way we would have gone ahead with it. We would have chosen to do something else instead. With less than 30 minutes until closing, we had to rush around the course. That worked out at well under a minute per hole between the two of us, which completely ruined the experience. There was no opportunity to relax, have fun, or enjoy the game as it was intended. Instead, we felt under constant pressure to finish as quickly as possible. Staff had already started cleaning while we were still playing, which only added to the feeling that we were being rushed out. To make matters worse, the website stated that the venue was open until 11pm, so we reasonably expected there to be enough time to enjoy the full experience. Had the correct closing time been made clear, or had staff informed us before taking our payment that we would only have a short amount of time left to play, we would have simply declined and gone elsewhere. This was supposed to be a fun night out after travelling to Stevenage, but instead it turned into a stressful and disappointing experience. We paid full price but received only a fraction of the experience we had paid for. It is completely unacceptable to take full payment from customers without first making them aware that they will not have enough time to properly enjoy the activity. For these reasons, I expect a full refund. We did not receive the service we paid for, and we were not given the information needed to make an informed decision before handing over our money. I feel this was misleading, unfair, and very poor customer service. Overall, this was a horrible experience, and I would not recommend visiting based on how we were treated. I hope the management takes responsibility for this and processes a full refund, as charging customers full price for a rushed experience just before closing is simply not acceptable.

· via Google

Although the actual golf game was fun the toilet facilities were less than adequate. The ladies toilet has 2 cubicals however one was permanently locked while the other didn’t lock at all. The door didn’t even stay shut so was tricky to even get on the toilet without exposing yourself to anyone else in there!!! I was also questioned about how many drinks I had purchased as I went up for another member of our group. As far as I can see if I have a token in my hand then I should be served without question! Not sure I’d visit here again as it looks a bit shabby.

· via Google

Really fun, went with my fiancé and friend, bought 3 beaver town neck oils (pints) that came to £21 tbh was thinking it may be that amount in a place like this however we done the jungle explorers with 18 holes, was fun and interesting, wasn't has hard as some I've been too so great tp bring family, kids, or just a chill day out with friends, staff was nice and a guy was going round the course asking if we wanted any drinks. Took 1 hour. Drinks are pricey. Fun time. Overall a good time and would go back.

· via Google